“@hotel helped me book a five star hotel at a great price. Their customer service is excellent, always responsive and willing to help. I totally recommend!!”
- Christina, booked with @hotel for trip to Greece
© TripScout, Inc. 2023
Your trip with @hotel is backed by promises that matter: Get the exact room you booked ✔️, unbeatable pricing with no hidden fees ✔️, and exceptional, personal care every step of the way ✔️.
✅ Book with confidence guarantee
Choose your room, and rest assured it's yours – no surprises. All promised amenities provided, with quick fixes for any issues.
✅ Zero hidden fees guarantee
Because we hate those pesky hidden fees too. Transparent pricing, honest details – that's how we roll with every booking. In the rare case any unexpected surprise fees arise, we will reimburse you.
✅ Traveler Care guarantee
Our Traveler Care team, accessible 24/7 via email, call, or WhatsApp, offers dedicated support with real-time, thoughtful solutions for your every need.
Book my next trip
Our guarantees are designed to give you peace of mind and a seamless travel experience:
Book with confidence guarantee
Get exactly what you pay for
The room you select is the room you'll enjoy, guaranteed – no downgrades, no relocations. We’re also committed to ensuring every listed amenity, like gyms and pools, is available for your use. If there's any shortfall, expect swift resolution and compensation. This is our commitment to integrity, ensuring you get exactly what you paid for, every time.
Book with confidence guarantee
Get exactly what you pay for
The room you select is the room you'll enjoy, guaranteed – no downgrades, no relocations. We’re also committed to ensuring every listed amenity, like gyms and pools, is available for your use. If there's any shortfall, expect swift resolution and compensation. This is our commitment to integrity, ensuring you get exactly what you paid for, every time.
Zero hidden fees guarantee
Full transparency, no surprises
With @hotel, expect complete transparency in billing – no hidden fees, ever. Our checkout process clearly outlines all costs, ensuring you're never caught off guard. On the off chance that unexpected fees do arise, we take full responsibility and offer compensation. It's our way of maintaining honesty and trust in every transaction.
Zero hidden fees guarantee
Full transparency, no surprises
With @hotel, expect complete transparency in billing – no hidden fees, ever. Our checkout process clearly outlines all costs, ensuring you're never caught off guard. On the off chance that unexpected fees do arise, we take full responsibility and offer compensation. It's our way of maintaining honesty and trust in every transaction.
Traveler Care guarantee
Unmatched care for every traveler, every time.
In a world of automated responses and endless waits, @hotel stands out with the travel industry's BEST customer service. Our Traveler Care team is not just present; we're proactive, personal, and passionate. Day or night, rain or shine, our team is your dedicated support, offering real-time, thoughtful solutions. This is more than service; it's our pledge of unparalleled care in every interaction.
Read more about our signature Traveler Care
Traveler Care guarantee
Unmatched care for every traveler,
every time.
In a world of automated responses and endless waits, @hotel stands out with the travel industry's best customer service. Our Traveler Care team is not just present; we're proactive, personal, and passionate. Day or night, rain or shine, our team is your dedicated support, offering real-time, thoughtful solutions. This is more than service; it's our pledge of unparalleled care in every interaction.
Read more about our signature Traveler Care
Because when you travel with us, you travel well-cared-for.
“@hotel helped me book a five star hotel at a great price. Their customer service is excellent, always responsive and willing to help. I totally recommend!!”
- Christina,
Booked with @hotel for trip
to Greece
“OMG! Nightmare travel day. 3 hour flight delay. Arrived at our hotel only to be shocked by two single beds for my wife and I to sleep in! But @hotel to the rescue! The @hotel team swooped in to transfer us to an upgraded room and experience saving our anniversary and probably my marriage! Thanks @hotel!!!”
- Bryan,
Booked with @hotel for trip
to Copenhagen
“The @hotel Traveler Care team helped me get a car to get to the airport, gave me suggestions on day trips in Lisbon and in Porto, and their response time was about 5 minutes…it was like I had my own personal assistant! Thank you @hotel for such a great experience!”
- Deirdre,
Booked with @hotel for trip
to Portugal
Don’t just take it from us, hear from recent @hotel travelers ✈️
Traveling with us means you’ll know how it feels to travel well-cared-for every step, every mile, every IG-worthy moment of the way.
Because you deserve a travel company that truly cares.
Caring Guaranteed
Choose @hotel for no surprises:
Get the hotel you want, access top deals with no hidden fees, and experience our signature unforgettable Traveler Care.
With @hotel, travel with confidence, clarity, and care. Our triple guarantee:
